Toll Ambulance Rescue Helicopter Service reached the 40,000 flight-hour milestone in October, totaling over 24,000 mission since the service began in 2017.
Operating from bases in Sydney, Orange, Wollongong and Canberra, Toll Ambulance Rescue has been tasked to perform rescues from canyons, crevasses, roadways, rivers, oceans, frozen lakes, cliffs and cruise ships, providing full-service HEMS, SAR and inter-hospital transport.
Toll also has a partnership with NETS to deliver a newborn and paediatric emergency transport service.
"This is a great milestone for NSW Ambulance and Toll which together deliver a world-class aeromedical service for patients across NSW – undertaking complex missions in some of the state’s most difficult to access areas and harshest terrains,” NSW Ambulance CEO Dominic Morgan said.
“This partnership enables NSW Ambulance’s highly qualified doctors, critical care paramedics and flight nurses to train and work alongside Toll’s pilots and aircrew officers to deliver exceptional out-of-hospital care to critically unwell and injured patients.”
Scott Watkins, Senior Vice President Toll Aviation said the 40,000 milestone was a credit to the team.
“This aviation and service milestone gives pause to reflect on the incredible work that the team undertakes every day to ensure the service is available for the communities of NSW and ACT," he said, "and testament to the strength of the partnership between NSW Ambulance, ACT Ambulance and Newborn and Paediatric Emergency Transport service (NETS) and Leonardo Helicopters."
Toll Ambulance Rescue conducts around 2500 missions every year across NSW and the ACT, using its fleet of eight AW139s.
The Bankstown Base also includes The ACE Training Centre, a facility with realistic mission simulation technology for all aeromedical crewmembers.